Thursday, September 10, 2009

The New Age of Walmart

Let me preface this by noting that I hate going to Walmart and only go to the pharmacy if at all possible. That being said, the arrogance of Walmart as reported by this article http://news.yahoo.com/s/time/20090909/us_time/08599192069800 is amazing. Although it's wonderful that a business could actually do well during this recession/depression, going that extra mile to grind the rest of your competitors into bankruptcy reinforces my earlier opinion that business ethics disappeared a long time ago. Since Walmart stock isn't performing at 1990's levels (no stocks are!), the shareholders are whining. Whining shareholders are why we are in the economic dump now! When every aspect of a business revolves around the bottom line, 2 things suffer: employees and ethics. How can Walmart pat themselves on the back for all their charity work when they have succeeded in driving out all competition and causing thousands of people to lose their jobs?
The article states that Walmart is cleaning up their act in regards to crowded aisles and friendly employees. They have a long way to go. Good luck finding an employee or "associate" as they call them. If you find one, they either don't know the answer to your question, or they don't give a shit. They all walk around like they would rather be anywhere but Walmart (just like me!) Just to be fair, our Walmart pharmacy does have knowledgeable and helpful employees. It just sucks to stand in a line of 30 people waiting to pick up medicine. Ol' Sam started out pushing "Made in USA" products only. He apparently realized he could make more money by selling the cheaper shitty products produced by countries that don't have oversight on workplace conditions or product safety. How many times have there been product recalls where the major player is Walmart because the product is some off brand that they paid to have made cheaper somewhere besides the US? How many times have you bought something that either didn't work to begin with or lasted just long enough to be out of warranty?
Here's an example of the typical Walmart experience. My wife bought some groceries one day at Walmart last year. When she was checking out, the cashier noticed that one of the packs of ground beef was missing a label or the barcode was illegible. The cashier told my wife she could go back and get another pack of meat. She wouldn't call for a price check. My wife wasn't going 2 miles back to the meat department for more meat so she said she didn't want it. The front end manager was also involved in this whole discussion. The meat was subsequently tossed in one of those buggies you see by the checkout that have all the stuff people didn't buy. It was sitting in there with toilet paper, T shirts, shoes, etc. How long do you think it sat there before it was relabeled and replaced in the cooler? That's why I hate Walmart. Check out this link for more reasons not to go to Walmart. http://peopleofwalmart.com

1 comment:

  1. as everyone knows, i am a walmart shopper. mostly because at my age, it is simpler to go to one place, get out of the vehicle one time, etc. but, i do have to admit that one: i do not remember the last time a walmart employee outside of the so called 'greeter' at the door, said boo to me. and they don't always do too good of a job! and if you do need something, finding an employee to ask, and getting them to admit an error, well, that is impossible. i used to work for kmart, many moons ago. do not know how their stores work now, but in those days, you sure as hell better say 'hello, may i help you' to each and every customer, in walmart the employee who passes you in the store is more likely to get pissed because you are in his or her way. and the dress code. okay, so i used to fuss about the rule of no athletic shoes, but really folks, at least make sure they are clean. after all, you work at a store where you can get really cheap shoes! as for the full grocery, no way. yes stuff is cheaper, and the house brands more often than not are okay. but variety within a product line, forget about it! i have branched out, meats are cheaper at winn-dixie, due to their 2 for 1 deals. just wish they could bring all their prices down to walmarts level, and i probably would not go back. but in the meantime, i have accepted getting out of the car twice per trip.

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